Pathfinder Consulting Refund and Returns Policy

Refund and Returns Policy

At Pathfinder Consulting, we are committed to providing high-quality digital products and ensuring customer satisfaction. Please review our refund and returns policy below:

Digital Product Refund Policy

  1. Eligibility for Refunds:
    Refunds are available under the following conditions:
    • The digital product was not delivered successfully due to technical errors.
    • The product received does not match the description provided on our website.
  2. Non-Refundable Circumstances:
    Refunds are not provided in cases of:
    • Change of mind after purchase.
    • Inability to use the digital product due to lack of technical requirements (e.g., incompatible devices or software).
  3. Refund Request Process:
    • Submit your request within 14 days of purchase.
    • Provide proof of purchase (order ID, email address, and transaction details).
    • Contact our support team to initiate your request.

Exchanges

  • If the delivered product contains errors or defects, we will exchange it with a corrected version at no additional cost.

How We Handle Refunds

Refunds will be issued to the original payment method used during purchase.

Approved refunds will be processed within 7 business days.